Frequently Asked Questions
How long does it take?
- We pride ourselves that we can meet any timeframe that is reasonable in view of the length of the piece. This can be hours, days or a week or so. We just require that an appropriate turnaround time is specified in the covering e-mail.
What about overnight or weekend work?
- We can do work overnight and at the weekend. However we need notice that this is coming, with an estimated time of arrival and an approximate length, by 3pm Greenwich Mean Time/British Summer Time. (For weekend work this is required by 3pm on the Friday.)
We have an in-house editor and so what is the point?
- Of course many companies have in-house editors who are familiar with their style, requirements and usages. However we can add (a) 30 years of experience through about 80 countries (b) a speed of working that is particularly valuable for major documents of high cost of failure and with a tight timeframe (c) a round the clock availability that enables us to meet deadlines when permanent staff are unavailable through holidays or sickness.
What kind of documents can you review?
- Anything. Formal reports; proposals; minutes of meetings; letters; emails; brochures; presentation scripts; sequences of visual aids; website text; instructions; CVs. Whatever you want.
Do you do manuals and handbooks?
- Certainly we do. However it takes longer as it involves meticulous and extensive cross-checking to ensure all-important consistency and polish, including indexes, tables of contents, appendices, use of abbreviations and so forth.
Do you use Track Changes?
- We are happy to use Track Changes if the client requires it, but routinely we do not. This is because we incorporate a substantial amount of commentary into the document, intended to help the author improve their own written output using our expertise.
Do you just correct the English?
- Certainly not. Of course the English is rigorously reviewed. However we also look at aspects such as consistency, structure, logic, impact, balance, illustrations, selling value.
Do you employ English-language teachers?
- Not deliberately. It happens that one or two of our staff have that background. Our ideal recruit has a First Class Oxbridge degree in Classics. Of course many have graduated in other subjects. However classicists have the mental agility to jump from one topic to another and to absorb reviewing requirements quickly.
- How can you manage to do technical documents?
- Our staff have the range of experience to cope with many specialised subjects. Additionally they have the intellectual aptitude to address new topics and areas of expertise extremely rapidly. We hold regular training days for our reviewers to ensure that they are familiar with our clients’ various requirements and the demands of national commercial and social cultures.
Do you look at diagrams?
- Certainly we do. They are an integral part of the whole document. We look at choice of diagram-type, relevance, scale, colour-scheme, labelling. In addition, the use of keys is scrutinised, and photographs and illustrations are also examined critically for suitability.
Do you do translation?
- Yes. We translate into English from a variety of languages, but not the reverse. This is sometimes combined with editing of manuals. We offer French, Portuguese, German.
How much does it cost?
- Every contract is carefully priced. There are typically two models; (a) substantial documents which are priced individually (b) period contracts for an estimated but unlimited amount of throughput over an agreed period usually between three and twelve months.
If you have any other questions please email us at firstname.lastname@example.org